Existing users, 
Version 3 doesn't seem to work with .flv files. I've tried several different files and the percent complete stays at 0 for hours and nothing every happens. I've rebooted, repaired permission, turned the Turbo.264 option off, and just about every other thing I can think of all with the same results. If you click STOP, then the program freezes and you have to Force-Quit. In fact, you can't quit without the force-quit.
This is on a MacBook Pro running 10.4.11. Oh, and if you go to their site to check updates, you get the "Server is too busy" at all times.
Terrible support, terrible product. I would not recommend this company any more.
Popcorn
Copy DVDs and convert video for iPod, iPhone & more.
Version: 4.0.1
Does not work even with Tiger
Feedback Type: Review
Contributed by: montylee Saturday, November 17 2007 @ 10:22 AM PST
Product Platform: MacOSX
Used Product For: Less than a month
Recommend Product: NO
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Does not work even with Tiger - montylee
It took 4 contacts with Roxio to get past the "generic blurb" automatic responses and get a real tech support person. The response was that Popcorn 3 no longer works with many file formats, including .flv (Popcorn 2 works fine). Popcorn 3 does not give any hint of format issues and actually says it will convert the file, but just hangs forever with FORCE QUIT the only option. Terrible program and not worth the upgrade cost.Reply to This
Monday, November 19 2007 @ 12:47 PM PST