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Mac OS X  |  Audio / Video  |  Other Audio / Video  |  Snapz Pro X  |  Piracy? How about "Control," "Dishonesty," and "Robbing" Questions?

Snapz Pro X

Snapz Pro X

Screen and video capture utility; save actions as QuickTime movie.

Version:  2.2.2

   [ Views: 449 ]

Piracy? How about "Control," "Dishonesty," and "Robbing" Questions?

Feedback Type:  Commentary

Contributed by: EndlessFx Saturday, November 03 2007 @ 08:14 AM PDT

Product Platform: MacOSX

Used Product For: Over One Year

In response to MediaVinci's review below and Ambrosia's response to the review, I comment:
I am in no way accusing Ambrosia of this, but I had a similar 
complaint - being required to get a new registration code  
each time I reinstalled the OS, had repairs, etc. - 
with  PixelNews. 

The last time I was forced to request a new code - 
which did not "self-update" as Ambrosia has been kind to 
enable its software to do - the developer initially could not 
find my information where ever he had stored it.  I sent 
qualifying information and he was eventually able to locate my 
registration.  He said he would get back to me so the software 
would work again.

I had not had the software, for which I paid $25.00, for quite 
a year and I never heard another word from the man!  I 
contacted the financial administrator, Kagi, who said basically 
I should be satisfied I had been able to use the program for 11 months, 
that the program did not belong to me and I had only been renting it 
any way.  Although I could no longer use PixelNews at all, 
Kagi refused to refund one iota of my payment . 

I have absolutely no idea what happened to the 
PixelNews (iNews) developer but he never said another 
mumbling word. Kagi said he never responded to them either. 

While I do I hope the developer is healthy, I am no fan of such 
software registration renewal.  Honest consumers can easily be 
penalized by the dishonest.  Piracy must be really sophisticated 
with all these 100 trillion methods developers have for protecting 
the software and aggravating users who have paid (and I for one 
did not know about serializer sites, or whatever they are, 
until reading Ambrosia's response to mediaVinci.)

Did I get the impression KAGI is resoundingly greedy, 
last in class, uninterested in doing the right thing by consumers, 
and go to extreme lengths to avoid them?   Do I feel the hateful 
KAGI witch on the other end of the phone should be hereafter 
and forever embraced by the  flames of Hell? 
A RESOUNDING 'YES.'

Do I think Kagi even understands what shareware is? 
UHHH...NO!

So, right now, I do not think programs that need  
coddling with new registration codes at whatever the developer's 
whim might be may be efficacious to program supporters.

I understand developers are trying to protect themselves but who was there to protect me?
     
		

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Comments

1 comments |

Piracy? How about "Control," "Dishonesty," and "Robbing" Questions? - PowerTama

Dude, that's lame... sorry to hear about your experience.

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Monday, December 10 2007 @ 03:26 PM PST