Existing users, 
I bought this program and have not been able to burn one dvd. I have ask for a refund in 7 e-mails. All I get is completely ignored and they keep referring to tech support. I don't want tech suppoert, I want my money back.
What they advertise:
The Fastest DVD Copying Software Ever!
Absolute Perfect quality everytime!
Copy Css Encrypted and Copyright DVDs!
1 Click and Copy Software ( It doesn't get any easier to use )
The best support - very quick to respond!
Copy any DVD to a Single DVD!
Copy DVDs in 15 minutes or less with standard DVD writers and under 4 minutes with the new 16X DVD burners
The 1st to offer both Single & Dual Layer DVD Burning!
Free Upgrades & Support! Free Software Included!
What you get:
My request.....
I want a refund.
I have not been able to burn or copy any DVD's for back up.
I was under the impression this program copied all and any DVD's. Please
refund my money.
Their answer:
Once a purchase has been made and you've been provided with a means to register it, we can't provide a refund due to the intangible nature of software.
This IS NOT mentioned or made clear at time of purchase. All the problems that can occur are in at least 2 different areas on their site "hidden" in the fine print.
They are frauds and should be made to refund money on a mis-represented product.
Does anyone know if I have any consumer rights???
I just bought this 01 Oct. 2007.
1Click DVD Copy
copy DVD movies
Version: 5.5.2.1
Bad company and customer servive
Feedback Type: Review
Contributed by: radellie Friday, October 12 2007 @ 10:39 PM PDT
Product Platform: WinNT,Win95,Win98,WinME,WinXP,Win2k
Used Product For: Less than a month
Recommend Product: NO
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Comments
Bad company and customer servive - MONSTAFLOW
i would love to help you out bud! let me know if your still interested. OK? If i cant help you out, i might be able to help you get some of your money back. i will buy your registration off you.. does that sound fair? I have used this program and am VERY familiar with it... ITS AMAZING, however, if you dont know exactly what to look for and exactly what you need to do. You can get the shaft pretty easily. Just so you know, this is an AMAZING program.monsta
Monday, July 21 2008 @ 12:29 PM PDT
Bad company and customer servive - MONSTAFLOW
also, i have the names of all the programs you need to get this to work PERFECTLY, and best of all, they are FREE! what you think?luke
Monday, July 21 2008 @ 12:31 PM PDT
Bad company and customer servive - deniswquinnsr
The reason you won't be able to burn movies is because the may be encrypeted you would have to buy a code breaker to resolve that problem otherwise you have payed good money for the wrong program I'm sure if you go to tech suppotr they will tell you the same thing SorryReply to This
Sunday, March 23 2008 @ 03:42 PM PDT