Existing users, 
I have used this program on and off for years. It used to work very well. The support cannot be better, but unfortunately, with the recent version, it has proved to be of less value than the inherit spam programs included in mail programs.
Setting up this program is not easy. It requires much thought, but then again, it only cost $30.
But day after day, the wrong email is sent to spam, and the exact same messages that have been flagged now for at least 80 times, keep coming back. Support will suggest that the program is not completely set up correctly, which makes little sense, if it is filing some spam. The real issue is the notion that email that has been marked as good keeps getting tossed and repeatedly the spam from Canadian pharmacies and the like keep reappearing. I have checked on the website and a few people have noted that with the recent release the program, on a mac, has not been as good as before. I concur.
SpamSieve
Bayesian spam filter for most email clients.
Version: 2.7.7
It doesn't do its job
Feedback Type: Review
Contributed by: mactheknife Friday, October 05 2007 @ 08:35 AM PDT
Product Platform: MacOSX
Used Product For: 6-12 months
Recommend Product: NO
Overall Rating:
Ease of Use:
Support:
Quality / Stability:
Price:
Comments
Please Contact Support - michaeltsai
As far as I can tell, the poster did not contact technical support. I welcome anyone who needs help to do so. Frankly, I think this makes a lot more sense than Googling around to see if anyone else had similar sounding problems and, if they did, concluding that your problem is unfixable.
It is quite possible that SpamSieve and/or the e-mail program is set up only partially correctly, leading to lots of obvious spam messages ending up in the inbox, even though SpamSieve would have classified them as spam if it had been asked to look at them.
One example is that if you are using Eudora and you have its "Mail isn't junk if the sender is in an address book" option checked, no matter how spammy a message you receive or how many times you mark it as junk, Eudora will assume that the message is good without even asking SpamSieve. Yet, messages from senders not in a Eudora address book will be correctly filtered.
Likewise, I've seen numerous cases where users thought SpamSieve was putting certain good messages in the Spam mailbox when in fact this was happening because of other rules that they or their server administrator had created. Either way, you can look at SpamSieve's log to see what it's responsible for and what it's not.
Of course, every user's experience will be a bit different, but in aggregate I think that the latest version of SpamSieve is the most accurate yet. And, of the people who've e-mailed for support, I don't recall anyone ever e-mailing back saying that they weren't able to get it working properly.
Monday, October 08 2007 @ 12:58 PM PDT
SpamSieve does work very very well - Mikis--2008
I had one of the problems described and my solution was to tell SpamSieve to except my addresses in the Apple Addressbook. This as the messages that was falsely labeled as good was sent seemingly from myself.I've had very few good messages being wrongly labeled as spam and my accuracy rate since 2004 is now 99.6% correct out of circa 200 000 messages having been filtered. I couldn't be much happier.
Well, perhaps 0.4% happier... :-)
SpamSieve is outstanding on what it does. The only obvious thing to wish for would be a serverside implementation, but there are other alternatives for that.
Thursday, November 22 2007 @ 03:46 AM PST
It doesn't do its job - jdnelson16
Have you contacted their support department? were they unable to resolve your problem?Reply to This
Saturday, October 06 2007 @ 06:27 AM PDT