Complaints: The "quickstart guide" is so quickstart it tells you nothing apart from sysem requirements, how to drag the app to your hard drive and how to drag it to the trash. Copyright notices round out this document. That's it, folks. no user guide at all!

Launch and check the preferences. Americo-centric tools do nothing for the 96% of the world that is not American.

I want to transfer songs from my iPod to my computer. Choose "Transfer Songs." The instruction is "Select the songs from the browser below that you want to transfer from your iPod to your PC and/or into iTunes. When ready, click the Transfer Songs..." the rest of the message cannot be read but it's clear there is some text there.

I don't have a PC, I have a Mac!

There are no songs in the "browser below". The entire window is devoid of any iPod data.

The pulldown "Playlist" cannot be pulled down.

Perhaps I should just be grateful that the quickstart guide tells me how to uninstall.