Mac OS X | iPod / iTunes | iTunes Utilities | SRS iWOW Premium for iTunes | SRS Labs - No Customer Support

SRS iWOW Premium for iTunes

Smart audio enhancement plugin for iTunes.

Version: 3.1

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SRS Labs - No Customer Support

Feedback Type: Usage Tip

Contributed by: ThunderFart Thursday, September 27 2007 @ 10:54 AM PDT

Product Platform: MacOSX

Used Product For: 1-6 months

It seems that total lack of customer support (no response to emailed queries) is "business as usual" with SRS Labs. It's completely irresponsible.

Here is the contact info for SRS Labs:

SRS USA – Head Quarters

2909 Daimler Street

Santa Ana, CA 92705

Phone: 949.442.1070

Toll Free: 800.243.2733

Maybe they need to be inundated with phone calls and letters from irate customers who have gotten no replies to emailed issues (and there appear to be quite a few).