Existing users, 
I've emailed their support (iBackup@grapefruit.ch) at least 3 or 4 times and have received no reply.
This is supposed to be - and SEEMS to be - a great app, but the free version when used on my MacBook OS 10.4.10 backs everything up in RTF, not in the format / application the originals are in.
What am I doing wrong -- or is that what you get using the free version and I need to buy the full version? I've been waiting for a reply literally for months, which I think is more than lousy customer service. Can someone please post an answer. Thanks in advance!
Riis
iBackup
Simple-to-use backup/restore utility.
Version: 6.6.5
Can anyone help me?
Feedback Type: Troubleshooting Report
Contributed by: Lulu22222222 Monday, September 24 2007 @ 05:43 PM PDT
Product Platform: MacOSX
Used Product For: Less than a month
System Info:MacBook OS 10.4.10
Comments
Can anyone help me? - znoborg
Geeeez.... the URL says Switzerland, it's freeware for personal use....Give these guys a break and read the manual!!!Tuesday, October 02 2007 @ 02:25 PM PDT
Can anyone help me? - Cattus Thraex
Phrasing ‘backup as RTF’ makes no sense, could you be clearer or rephrase it coherently?Tuesday, October 02 2007 @ 10:35 PM PDT
Can anyone help me? - grapefruit
HiI've tried to write you back, but your email account seems to be out of order: Date: September 10, 2007 11:05:37 PM GMT+02:00
To: <iBackup@grapefruit.ch>
Subject: Returned mail: response error
--925546674200709102305334451@ms8.webland.ch
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: 8bit
The original message was received at Mon, 10 Sep 2007 23:05:37 +0200
----- The following addresses had permanent fatal errors -----
<KNEweb@eSiteGroup.mobi>
I don't understand your issue. What do you mean with backups everything in RTF? documents? applications?
Reply to This
Tuesday, October 02 2007 @ 02:08 PM PDT