Symantec Norton AntiVirus
virus protection
Version: 11.0
Uninstaller deletes /Library/StartupItems then presents erroneous yet entertaining information.
Feedback Type: Commentary
Contributed by: BoysShouldObey Saturday, September 15 2007 @ 01:29 PM PDT
Product Platform: MacOSX
Used Product For: 6-12 months
Recommend Product: NO
Upon running the uninstaller for this product I was treated to a small window showing text which appears to be the uninstall log. Glancing over the information I noticed the following...
Beginning uninstall of "Norton AntiVirus.pkg".
Ran pre-uninstall script.
Deleting package files (194 files).
Deleted file //Applications/Symantec Solutions/Read Me Files/Norton AntiVirus Read Me.rtf.
[...]
Deleted folder //Applications/Symantec Solutions/Norton AntiVirus.app.
File //Applications/Symantec Solutions was skipped because it couldn't be found.
File //Applications was skipped because it couldn't be found.
Deleted receipt /Library/Receipts/Norton AntiVirus.pkg
Beginning uninstall of "Norton AutoProtect.pkg".
Ran pre-uninstall script.
Deleting package files (202 files).
[...]
File //System/Library/Extensions was skipped because it couldn't be found.
File //System/Library was skipped because it couldn't be found.
File //System was skipped because it couldn't be found.
[...]
Deleted file //Library/StartupItems/NortonAutoProtect.
Deleted folder //Library/StartupItems.
[...]
File //Library/PreferencePanes was skipped because it couldn't be found.
[...]
File //Library/Application Support was skipped because it couldn't be found.
File //Library was skipped because it couldn't be found.
[...]
File //System/Library/Extensions was skipped because it couldn't be found.
File //System/Library was skipped because it couldn't be found.
File //System was skipped because it couldn't be found.
[...]
Deleted file //Library/StartupItems/NortonAutoProtect.
File /Library/StartupItems could not be deleted now, moved to Trash.
Deleted file //Library/StartupItems.
[...]
File //Library/PreferencePanes was skipped because it couldn't be found.
[...]
File //Library/Application Support was skipped because it couldn't be found.
File //Library was skipped because it couldn't be found.
Deleted receipt /Library/Receipts/Norton AutoProtect.pkg
[...]
Beginning uninstall of "SymEvent.pkg".
Deleting package files (12 files).
[...]
Deleted folder //System/Library/Extensions/SymEvent.kext.
File //System/Library/Extensions was skipped because it couldn't be found.
File //System/Library was skipped because it couldn't be found.
File //System was skipped because it couldn't be found.
Deleted receipt /Library/Receipts/SymEvent.pkg
Beginning uninstall of "LiveUpdate.pkg".
Ran pre-uninstall script.
Deleting package files (175 files).
Deleted file //private/etc/Symantec.conf.
File //private/etc was skipped because it couldn't be found.
File //private was skipped because it couldn't be found.
[...]
Deleted file //Library/Application Support/Norton Solutions Support/LiveUpdate.
File //Library/Application Support/Norton Solutions Support was skipped because it couldn't be found.
File //Library/Application Support was skipped because it couldn't be found.
File //Library was skipped because it couldn't be found.
Deleted file //Applications/Symantec Solutions/Read Me Files/LiveUpdate Read Me.rtf.
[...]
File //Applications was skipped because it couldn't be found.
Deleted receipt /Library/Receipts/LiveUpdate.pkg
... and it continued in much the same vein.
While I am not at all happy about the incompetence of the Symantec developer who just deleted my /Library/StartupItems folder (yes, it *really* did delete it), I must say that I am rather ecstatic that the developer was too incompetent to actually find the other folders (or perhaps merely doesn't know the difference between a file and a folder?) which were apparently selected for deletion as well such as /System, /Library, /etc and /Applications.
Consider Symantec's uninstaller to be MALWARE. Backup your /Library/StartupItems folder before uninstalling Symantec products or better yet, don't install them in the first place!
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