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Mac OS X  |  Business / Productivity  |  Contact Management / CRM  |  FoneLink  |  Scanning would not terminate

FoneLink

FoneLink

Cell phone management suite.

Version:  2.1.5

   [ Views: 637 ]

Scanning would not terminate

Feedback Type:  Troubleshooting Report

Contributed by: ProfAD Friday, September 07 2007 @ 11:00 AM PDT

Product Platform: MacOSX

Used Product For: Less than a month

I am trying the 1.1.3 Demo version. The process of scanning the device and making backups does not terminate. The synchronization simply hangs up at the stage of the collecting contacts. The manual does say the process may take some time..., but it is almost two hours now!..., and forever seems closer then ever... My list of contact is relatively slim, and only a few pictures are stored, so it is not my phone to blame. Partial info has definitely passed. The phone seems to be synchronizing, but the progress bar in the application screen is totally gray (not even one piece of blue).
K800i <-> PowerPC G4 via Bluetooth.   
System Info:

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Comments

9 comments |

Scanning finally terminated - ProfAD

I may have responded too fast. But if the in initial scanning process really takes almost two hours (which is absurd by all standards) the developer should say it clearly. Looks like a nice application. Review (hopefully) soon.

Reply to This

Friday, September 07 2007 @ 11:19 AM PDT


Scanning finally terminated - ProfAD

I may have responded too fast. But if the in initial scanning process really takes almost two hours (which is absurd by all standards) the developer should say it clearly. Looks like a nice application. Review (hopefully) soon.

Reply to This

Friday, September 07 2007 @ 11:20 AM PDT


Scanning would not terminate - chrisjknight

I have the same problem. Also the demo version is too crippled to be of much use. It won't transfer even the suggested amount of ringtone, terminating at about 26kb max.

The program looks promising but has a way to go and need a decent demo to persudade me to spend any more time evaluating it.

Reply to This

Friday, September 07 2007 @ 11:36 AM PDT


Re: K800i - Arcater

Hello and thanks for the post. Can you check if you mobile phone uses the latest firmware? If not, I would update the firmware. For the alternative, just quit FoneLink, then delete your phone from the list of paired devices in the system preferences "Bluetooth" and run FoneLink again to have your phone paired.

Please do not forget to contact our support at mac@novamedia.de so we an help you to run the programm without any errors...

Thanks again

Jan Fuellemann

Reply to This

Friday, September 07 2007 @ 11:53 AM PDT


K800i - Arcater

Hello and thanks for the post. Can you check if you mobile phone uses the latest firmware? If not, I would update the firmware. For the alternative, just quit FoneLink, then delete your phone from the list of paired devices in the system preferences "Bluetooth" and run FoneLink again to have your phone paired.

Please do not forget to contact our support at mac@novamedia.de so we an help you to run the programm without any errors...

Thanks again

Jan Fuellemann

Reply to This

Friday, September 07 2007 @ 11:55 AM PDT


Scanning would not terminate - Jan Fuellemann

Hello and thanks for the post. Can you check if you mobile phone uses the latest firmware? If not, I would update the firmware. For the alternative, just quit FoneLink, then delete your phone from the list of paired devices in the system preferences "Bluetooth" and run FoneLink again to have your phone paired.

Please do not forget to contact our support at mac@novamedia.de so we an help you to run the programm without any errors...

Thanks again

Jan Fuellemann

Reply to This

Friday, September 07 2007 @ 11:57 AM PDT


K800i - Arcater

Hello and thanks for the post. Can you check if you mobile phone uses the latest firmware? If not, I would update the firmware. For the alternative, just quit FoneLink, then delete your phone from the list of paired devices in the system preferences "Bluetooth" and run FoneLink again to have your phone paired.

Please do not forget to contact our support at mac@novamedia.de so we an help you to run the programm without any errors...

Thanks again

Jan Fuellemann

Reply to This

Friday, September 07 2007 @ 11:58 AM PDT


K800i - Arcater

Hello and thanks for the post. Can you check if you mobile phone uses the latest firmware? If not, I would update the firmware. For the alternative, just quit FoneLink, then delete your phone from the list of paired devices in the system preferences "Bluetooth" and run FoneLink again to have your phone paired.

Please do not forget to contact our support at mac@novamedia.de so we an help you to run the programm without any errors...

Thanks again

Jan Fuellemann

Reply to This

Friday, September 07 2007 @ 12:00 PM PDT


Scanning would not terminate - chrisjknight

I have the same problem. Also the demo version is too crippled to be of much use. It won't transfer even the suggested amount of ringtone, terminating at about 26kb max.

The program looks promising but has a way to go and need a decent demo to persudade me to spend any more time evaluating it.

Reply to This

Friday, September 07 2007 @ 01:24 PM PDT