When this product failed to convert videos to use with my iPhone, I emailed the support team. We had a 'case' going, and then - all of a sudden - the stinkbot people simply disappeared. I gave them all the info needed to try to solve the problem, and they just stopped communicating.

After several attempts to contact them, I asked for a refund of my purchase price. They also failed to respond to these requests.

As a fellow (former) developer, I find it unconscionable that anyone or any entity would simply rip people off in broad daylight, as it were; especially when every effort was made in good faith to fix the bug in their software.

Do yourself a favor: avoid these people and their software. Judging by the other comments, I'm clearly not alone in my frustration.

(Let me be clear here: I hate writing negative reviews.)