Here's some great reading: http://www.coriolis-systems.com/refund-policy.php


It mentions that if you, the customer, are seeking a refund, and go to your credit card company to reverse the charges that they (the company) may indeed seek legal action against you for that money back as well as any money they spend on that legal action..

To me, and to potential customers, that doesn't sound so good. Number one, they are promoting a fairly aggressive action to their customers in case of a dispute (it's software, it doesn't really cost us (the developer) should someone steal it, not pay for it or get their "refund" by dealing with their own credit card company.. Number two, it is interesting that they have had to actually spell that out right on their website. Makes a customer wonder what has happened in the past to have them want to post that. I am just amazed that you do not find that attitude/threat not even worth talking about. On one side you have an award winning product used by Apple (Drive Genius) and on the other side you have the above threat from a company.. How can you not comment about that?