This is a good argument. Support is very important. I really don't know if the people behind iDefrag, iPartition, SuperDuper and Apple’s Disk Utility grant a good customer support/helpline/live-support. I have no experience. Till now I avoided this situation by maintaining my system with competent tools. Knock on wood …
But I suppose that you have verified that all of these companies don't have a good support(??)
As I can see no argumentation from your part against my more technical points of the comparison of the above mentioned software and drive genius, may I be right if I think you agree with me??! I.e. drive genius compared to the above mentioned tools offers nothing but a rudimentary "demo" of their possibilities.
Greetings
[[Thanks Apple for safari3 having a spellchecker for the english language ;-)]]
Drive Genius
Storage management: maintain, manage, optimize.
Version: 2.2.1