Existing users, 
"Update cannot be applied.to the product. Please re-install the product and try again."
I tried re-downloading the update twice and suspect that Illustrator CS3 has become spontaneously corrupted.
Gee, sure would be nice if the software updates for Adobe's paying customers went as smoothly as those for Reader... Sigh. Guess I'll just wait a few days and see if things settle down. I remember this same process for CS2, dammit, and had to reinstall 2 or 3 times.
I'm somewhat surprised that so much activity occurs in ~/Library/Caches/ ...
Moreover, my ~/Library/Logs/Adobe/SoftwareUpdates/AdobeSoftwareUpdate.log reports a bum checksum
2007-06-21 21:34:45.324 PatcherApplication[2015] CheckSum verification fail for file /Volumes/Local/Applications/Adobe Illustrator CS3/Plug-ins.localized/Extensions.localized/FlattenS.aip/Contents/MacOS/FlattenS
2007-06-21 21:34:45.324 PatcherApplication[2015] File Checksum "5e018ec9e3331eabedfd6cb2aa0208af", checksum from manifest "ebb5789534eadd309b5e158764962e4e".
2007-06-21 21:34:45.324 PatcherApplication[2015] Failed to perform "patch" file Operation
2007-06-21 21:34:45.324 PatcherApplication[2015] -----------------------------------------------------------------
2007-06-21 21:34:45.330 PatcherApplication[2015] Long task finished
2007-06-21 21:34:45.330 PatcherApplication[2015] There's nothing to rollback.
2007-06-21 21:34:45.330 PatcherApplication[2015] Restarting the services...
2007-06-21 21:34:45.330 PatcherApplication[2015] =============== RESTARTING THE REQUIRED SERVICES ===============
2007-06-21 21:34:45.330 PatcherApplication[2015] Done
2007-06-21 21:34:45.331 PatcherApplication[2015] ...................... TEARDOWN for Update ......................
2007-06-21 21:34:45.331 PatcherApplication[2015] Cleanup "/private/tmp/AdobeCS3/PatcherApp_2015".
2007-06-21 21:34:45.428 PatcherApplication[2015] uid:501 euid:0
2007-06-21 21:34:45.428 PatcherApplication[2015] Exit code: 2
2007-06-21 21:34:45.428 PatcherApplication[2015] _reportUpdateFailed
Adobe Illustrator CS3
vector graphics
Version: 13.0.2
Update fails with `update cannot be applied'... checksum failure?
Feedback Type: Troubleshooting Report
Contributed by: WoodDMW Thursday, June 21 2007 @ 08:48 PM PDT
Product Platform: MacOSX
Used Product For: Less than a month
System Info:most Adobe apps installed on external partition (as prompted by installer) with no problems
Cube dual 1.7 GHz, 1.5 GB, OS X 10.4.9 (not 10.4.10).
Comments
Update fails with `update cannot be applied'... checksum failure? - ratz
Failed for me also.Adobe needs to get this fixed. I had problems with CS2 updates also.
For the record I'm a big Adobe fan but they need to fix this even if it means a major change in the way the Apps update.
Friday, June 22 2007 @ 09:29 AM PDT
Update fails with `update cannot be applied'... checksum failure? - freeassociates
Same thing happened to me, but I checke Adobe's tech support site. Here's the reason for it, and the fix:http://kb.adobe.com/selfservice/viewContent.do?externalId=kb402323&sliceId=1
Saturday, October 06 2007 @ 10:03 AM PDT
Update fails with `update cannot be applied'... checksum failure? - gwjohnson_dotmac
Ditto for me!Updating Adobe's products has really become a pain recently. Seems that the installer never works properly!
Reply to This
Thursday, June 21 2007 @ 09:18 PM PDT