I accidentally erased some podcast files from my iTunes library that were still on my iPod. I looked here for a utility that would allow me to transfer those files back from my iPod into iTunes. I saw the positive reviews here for iPod Access and bought the program. I followed the instructions to turn manual syncing on and then went to recover the files. About 8 out of the 40 files came over - and erased the files I already had in iTunes. I gave up and reset the iPod for automatically syncing with the iPod. When I did, all of my playlists doubled. I tried syncing again and now there were 3 copies of each playlist. After ending up with 4 copies of each I selected the playlists in the iTunes playlist column and deleted all but one. Upon syncing again they were duplicated again!

So I have had to restore my 80GB iPod, replace my iTunes library of 12,500 songs from a backup, recreate all settings, etc. An 8 hour recovery to try to transfer a few files from my iPod. Stay away from this software!