Greedy & Sloppy - weirdkid

Heh... this one makes me laugh every time I see it. Not in a bad way, though; the comment really is pretty funny. Honestly, I don't mean to pick on this guy, but I sometimes get a kick out of the things that bother people and how they choose to publicly express themselves. A bad version number? The download file isn't named exactly the way you would like it to be? Ugly icons? (Well, I tend to agree with that last one...) These are the things that blow people's minds? Where are the comments I can use? Every time someone sends us constructive feedback on how to make the product better, we act. But this stuff is, well, funny.

The humor comes from the hate: a "greedy and sloppy teenager who writes simple one-trick pony bloatware"? I'll be sure to keep my kids off your lawn!

I won't bother to respond to the hate, but, honestly, if the version you have is more than enough, and the product is a "use it once" "simple one trick pony", then why would you ever even need to worry about paying for a renewal sometime after the 1 year of free updates, and then why would that make you so angry?

Seriously, I get it: you want to pay for a piece of software once and never have to pay for it again no matter how much it changes or improves over time. But, almost nothing that's hard to build is sold that way, and outside of the software market, forget about it. (Wouldn't it be nice if we bought cars that way?) Having to log-in to our website to download the latest full version is an extra step, but it helps to keep the piracy down a bit and we didn't want to deploy Emailchemy with a phone home activation scheme.

I didn't reallly need to write any of this, given that only 1 of 7 people found the comment useful anyway -- but there's even some humor in that itself -- kind of like that 5th dentist who says you can brush your teeth with butter.

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Wednesday, July 11 2007 @ 10:31 PM PDT