Existing users, 
This software is total crap. It does work after a fashion, though it is confusing, but the developer has the worst attitute toward his customers I have every encountered. I purchased the professional version of this program in March 2005. I only use it infrequently, but every time it is launched it requires that I reapply for a serial number or it will only load in demo mode. Getting that serial number means filling out a form proving ownership and then waiting for an email response. In the meantime I'm SOL. Like most designers, my work schedule is chaotic and unconventional. Not getting a response at midnight to unlock software that I own is not acceptable.
Giving this guy money for this behavior is insane.
VueScan
Scanner software for most scanner brands.
Version: 8.5.39
Buy anything else
Feedback Type: Review
Contributed by: versiontracker1022 Wednesday, February 28 2007 @ 04:19 PM PST
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: NO
Overall Rating:
Ease of Use:
Support:
Features:
Quality / Stability:
Price:
Comments
VueScan is the best! - lotus49
You are wrong, VueScan does the same to me and I certainly know how to maintain my system.I agree the comment is over the top and I do think VueScan is good, but it is a pain in the arse having to re-enter the serial every time I use it. At least in my case I wrote it down but it really shouldn't do this.
Tuesday, May 13 2008 @ 12:05 PM PDT
Buy anything else - Jason!
Your use of profanity is not only offensive, but it illustrates that you truly get what you deserve. I myself have purchased this software and found the developer to be more than friendly and more than helpful. You are obviously in need of psychological help. Get help before you post on VersionTracker.Sunday, March 04 2007 @ 12:03 AM PST
Buy anything else - Jason!
Your use of profanity is not only offensive, but it illustrates that you truly get what you deserve. I myself have purchased this software and found the developer to be more than friendly and more than helpful. You are obviously in need of psychological help. Get help before you post on VersionTracker.Sunday, March 04 2007 @ 12:05 AM PST
Buy anything else - md
What's unfortunate is the poster has a valid complaint about the quirky licensing system (I was a bit annoyed myself when I had to put in for a new serial number, but I wasn't under deadline), but is so over the top in denouncing the product and developer, he's come off looking impatient and spiteful.Sunday, March 04 2007 @ 11:42 AM PST
Buy anything else - md
What's unfortunate is the poster has a valid complaint about the quirky licensing system (I was a bit annoyed myself when I had to put in for a new serial number, but I wasn't under deadline), but is so over the top in denouncing the product and developer, he's come off looking impatient and spiteful.Sunday, March 04 2007 @ 11:46 AM PST
Buy anything else - Paul_Vail_674
Whatever became of writing down serials? Is that part of the problem here -- the purchaser of the software might have as much to do with his own issues as the developer? I don't know the facts, so I'll leave this open for now, but I have not had issues with the developer to date. I am very happy with Vuescan for my needs.Sunday, March 04 2007 @ 06:11 PM PST
sounds like a prefs permission problem - Krioni
It sound to me as if VueScan is unable to save the serial number. This is possibly due to a permissions problem on the pref file. Not sure where to look. I wonder if the complainer has actually asked Hamrick Software for help with this recurring problem. I would guess not, based on the attitude.Monday, March 05 2007 @ 09:39 PM PST
VueScan is the best! - lkrupp
This poster obviously rides the short bus to school and has no idea how to maintain his system. VueScan does NOT act in any way as the poster alleges. Every update downloads fine, launches fine, and performs excellently, as usual.Another possibility is that the poster is a shill for a competing product although I don't know anything that even comes close to VueScan.
Reply to This
Saturday, March 03 2007 @ 06:53 PM PST