Existing users, 
Microsoft Encarta Premium
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Version: 2009
Microsoft Student with Encarta Premium 2007
Feedback Type: Troubleshooting Report
Contributed by: joegorynb Tuesday, February 27 2007 @ 11:10 AM PST
Product Platform: WinNT,Win95,Win98,WinME,WinXP,Win2k
Used Product For: Less than a month
was used only for a week and now we can not open because of an error message.
System Info:
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