I originally bought Norton Systemworks 3.0 and somewhere between Pather and Tiger I started getting more errors than help from it. Last April I thought I'd fix it by buying NIS. Oh have I been sorry. No more protection and three times the error messages everytime I start up. Not to mention I couldn't use the Mac's built-in firewall because regardless of whether the Norton Personal Firewall was enabled it was still telling the system there was another firewall running.

As others have commented, the Uninstall app on the CD from Symantec does nothing but produce a long string of 'Unknown Error' messages (this seems to be the company's specialty). So I restarted my powerbook in target mode and, using my wife's iBook I systematically trashed every app, extension, shortcut and even web page that spotlighted 'symantec', 'norton', 'npf'.

Then I restarted and for the first time in 8 months I got to turn on the native firewall on my Mac. I feel so much better. I'm not even going to try to get money back from Symantec. Just please don't ever give them any of yours.

Oh, and I used to use a great firewall product in OS 9 called Doorstop. I hear they're still good so I'm going to check them out.