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Mac OS X  |  iPod / iTunes  |  iTunes Visualizers  |  OSS 3D  |  Nice product but no working serial number received!!

OSS 3D

OSS 3D

real-time audio enhancement for iTunes, other apps

Version:  2.3b7

   [ Views: 669 ]

Nice product but no working serial number received!!

Feedback Type:  Commentary

Contributed by: DrScott Friday, February 02 2007 @ 02:23 PM PST

Product Platform: MacOSX

Used Product For: 1-6 months

I ordered OSS3D at the end of December. I received no response, then after emailing the company was told that they only handled Windows licenses and that I should try their partner company. After sending a few emails to them, I receivede a serial number that is not accepted by the program's registration window. I still do not have a working serial number despite several email requests. I am extremely upset -- I liked the product when I tested the demo, but just threw away $30 due to unsatisfactory customer service.   

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Comments

4 comments |

Nice product but no working serial number received!! - mewse

We tried to contact you 5 times, but your email filter is filtering out all of our email. We didn't have a problem with any of our users. Please go to our website (support page) and leave your phone # where we can contact you directly.

Dmitry

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Wednesday, February 21 2007 @ 01:30 PM PST


Nice product but no working serial number received!! - DrScott

Thanks for responding. I don't know why your email is not reaching me. Your email was not listed as having been rejected by my college's spam checker, and it has not shown up in my home spam folder. I'll visit your site and leave my phone number.

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Thursday, March 01 2007 @ 10:09 PM PST


Nice product but no working serial number received!! - DrScott

I waited all day for your phone call, but it never came. Please use the same phone number to give the serial number to my wife. Thank you.

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Friday, March 23 2007 @ 07:14 AM PDT


Nice product but no working serial number received!! - DrScott

Received a woring serial number!! Thank you very much for following up and resolving this matter.

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Sunday, March 25 2007 @ 02:48 PM PDT