I recently encountered a problem with the purchase of Toast 8 Titanium and have had problems with Roxio in the past. Well, things appear to be changing. I had the pleasure of dealing with a caring Roxio employee who took care of my problem in an efficient, effective and extremely friendly manner. After some discussion with this person, I came away with the feeling that things are changing for the better. My experience could not have been better.

I still think that Toast is one of the best pieces of software ever written for Macintosh. I especially like the new feature in version 8, the ability to create CDs of photos that one can give to friends and family. The recipient can play a slideshow on either PC or Mac with no need for any additional software, not even Toast. This feature, alone, is worth the upgrade to me. A great piece of software, and a company that looks to me like it will be providing first rate customer service.