Project Management | NoteTaker | Impressed by customer support

NoteTaker

Personal note & idea organizer.

Version: 2.4

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Impressed by customer support

Feedback Type: Commentary

Contributed by: quihana Thursday, January 11 2007 @ 11:08 AM PST

Product Platform: MacOSX

Used Product For: 1-6 months

Recommend Product: YES

I've been using NoteTaker for a few weeks and recently ran into a puzzling problem. My emails were responded to swiftly (within the hour), intelligently, and the problem, which was on my end, was identified, explained and fixed efficiently. And all at around 11pm EST! Kudos---

2 of 4 users found this helpful.

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Comments

Impressed by customer support - stanbratton

Inteeresting. I have had the exact opposite experience. I have been a registered owner since 2003 and have not recxeived a single response to my emails. I have experience problems each time I have upgraded, but have yet to receive a single response to my inquiries.
Stan Bratton

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Wednesday, January 31 2007 @ 04:46 AM PST