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Permissions repair helped

Feedback Type: Troubleshooting Report

Contributed by: jimkessler Thursday, November 30 2006 @ 08:35 AM PST

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: YES

I've been working on a client's machine where "you don't have the Flash plug-in installed" appeared after installation and redirection to:

http://www.macromedia.com/software/flash/about/index.html

Uninstalling and reinstalling had no effect. The solution? Repairing permissions with Disk Utlility. Then I ran the uninstaller (look on the Flash Player Support Center), and reran the installer, and everything worked.

System Info:PPC Dual 1GHz G4, OS X 10.4.8

5 of 5 users found this helpful.

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Comments

Permissions repair helped - sculpshaw

How do I find Disk permissions? I am having the same trouble with active x not running, and I have already uninstalled and reinstalled and turned off the firewall and everything else suggested on the helps page. I have not been able to see flash since I had to close my computer account and create a new administrator because the old administrator went completely sideways after I had a new motherboard installed. I don't actually know if that had anything to do with it or not. I have a Toshiba Satellite laptop.

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Saturday, December 09 2006 @ 10:55 AM PST

Permissions repair helped - mike cee

From the Finder, open the Applications folder, then open the Utilities folder and open the program called Disc Utility.

Highlight your hard drive's name on the left side, then clickthe Repair Permissions button on the screen.

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Sunday, December 10 2006 @ 06:00 AM PST