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Mac OS X  |  System / Utilities  |  Backup / Sync / Recover  |  ChronoSync  |  Administrative mode and tech support

ChronoSync

ChronoSync

Synchronize and back up your files/folders.

Version:  4.0.4

   [ Views: 901 ]

Administrative mode and tech support

Feedback Type:  Commentary

Contributed by: edward.renaud Wednesday, November 22 2006 @ 05:14 PM PST

Product Platform: MacOSX

Used Product For: Less than a month

I have tried a number of options (and actually also own both Tri-Backup and Synk Pro) but concluded from the demo that ChronoSync had the features and user interface I really wanted. I ordered it quite promptly.

My only disappointment is that last Friday I requested instructions on how to access Administrative mode using their form, after reading through their FAQ and have yet to receive these instructions. I have followed up on my request once a day since Monday without as much as an acknowledgement.

I really need this info as we share documents on an OS X server but I am the only one having purchased ChronoSync to facilitate my life. According to my tests, all works well when I am the only user, but when others create content it seems I would require Administrative mode access.

I hope someone gets back to me soon, otherwise this will prove quite useless.   

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Comments

1 comments |

Administrative mode and tech support - MarkSealey

Their tech support used to be excellent.

Lately I've been unable to get anything out of them.

It's an excellent product - but when it started filling up my Jumpdrive with temporary sessions, I needed to know why.

Two weeks later I'm still waiting.

Here's hoping they're not too swamped with well-deserved orders to attend to existing customers :-(

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Tuesday, February 27 2007 @ 08:59 PM PST