Existing users, log in.  New users, create a free account.  Lost password?

Mac OS X  |  Desktop Enhancements  |  Themes  |  The Body Journal  |  Company seems to be dead.

The Body Journal

The Body Journal

record, save, & share your health information

Version:  1.5

   [ Views: 517 ]

Company seems to be dead.

Feedback Type:  Review

Contributed by: mStudios_dotmac Tuesday, November 21 2006 @ 01:32 PM PST

Product Platform: MacOSX

Used Product For: 1-6 months

Recommend Product: NO

Very promising application and approach and a good idea. But as of this writing I have to consider the company to be dead.

a) 4 emails within 3 weeks and not gotten 1 response. I've emailed to different email addresses provided on their website and also used their own form.

b) impossible to subscribe to their forum, in 3 different browsers (Safari, IE and Firefox) on 2 different systems (Mac and PC) it all errors out with an authentication problem and ends with a semi-registration (the user name after that shows as a member of the list but you can not login) - looking at their member list, they have a ton of people running into the same problem like I did, since months there are registrations but absolutely no posts from new members and no posts from the company either - the ONLY recent posting is from somebody who titles themselfs as PORN etc. and links to a porn site (obviously they registered before the meltdown of the forum).

c) called their tech support number and a machine answers and then when you try to get to support or sales or anything it's "sorry, nobody here" and you are back at the beginning. I was able to leave a phone message under one of the director's names, but also never heard back.

So, obviously this software has no future. It's a pity. As stated before, good idea. What is horrible though that the facade of the company continues and if you pay the price you buy into a black hole.   
Overall Rating:

Ease of Use:

Support:

Features:

Quality / Stability:

Price:

2 of 2 users found this helpful.

Rate this Review

Was this Review helpful? Yes | No

Comments

0 comments |

No user comments.