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  |    |    |  Great product, really bad support...

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Great product, really bad support...

Feedback Type:  Commentary

Contributed by: micha221 Saturday, November 18 2006 @ 08:02 AM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: YES

I'm waiting since one month for the serial number for Calico. The Developer didn't answer all of my mails and didn't send me the required serial number. I would be really happy with Kekus, but I am not at the moment. I'm really angry about that all...
  

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4 comments |

Great product, really bad support... - Kekus

Where did you you send the message to? Try "kekus" at the domain name. I generate the keys the same day in most cases but sometimes mail from kekus.com gets rejected by spam filters because spammers have spoofed my domain name.

Thanks,

Kevin

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Sunday, November 19 2006 @ 09:34 PM PST


Great product, really bad support... - Kekus

Or better still, let me know the first part of your e-mail address and the purchase date and I'll check my paypal payments and resend the key from my dot mac account. You can post that here so we can be sure it won't get lost in the e-mail cloud. (don't put your full e-mail address here)

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Sunday, November 19 2006 @ 09:48 PM PST


Great product, really bad support... - micha221

hi kevin, thanks for replay. the purchase date was 23oct2006 and my email-account begins with "micha@...". hope that works finally!!!!!

regards, michael

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Wednesday, January 31 2007 @ 07:25 AM PST


Great product, really bad support... - zimbop

I just thought I should add that having bought nearly all Kekus software now (PTMac, PT Batch, Lensfix etc) it's simply not true to say they have bad support, - I've received first rate support whenever I've needed it.

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Monday, November 27 2006 @ 07:37 PM PST