WHEN MY SUBSCRIPTION EXPIRED, THIS COMPANY OFFERED A DISCOUNT FOR EARLY RENEWAL. THEN THEIR BILLING COMPANY CHARGED MY VISA CARD THE FULL AMOUNT.
PC TOOLS FINALLY RESPONDED TO MY E-MAIL AND OFFERED TO EXTEND MY SUBSCRIPTION, EVEN THOUGH I ASKED FOR THE DISCOUNT THEY PROMISED.
THIS IS A CLASSIC BAIT & SWITCH SALES TACTIC. THEY NOW GOT ME TO RENEW FOR EXTRA TIME AND KEPT THE DISCOUNT THEY ORIGINALLY PROMISED.
THEY DID THE SAME THING WITH MY REGISTRY MECHANIC RENEWAL, SO NOW I THINK THEY DO THIS ON PURPOSE. THEY HAVE NO PHONE NUMBER TO CALL, SO YOU CAN ONLY DEAL THROUGH E-MAIL.
YOU HAVE BEEN WARNED.
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Correction - DTDunn
They have a phone number buried in their website.Reply to This
Friday, November 10 2006 @ 09:04 PM PST