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Crashes at launch with PPMGraphicsExport.qtx installed

Feedback Type: Usage Tip

Contributed by: BoysShouldObey Tuesday, October 31 2006 @ 03:57 PM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: YES

If Freeway Pro 4 crashes during launch while displaying "Initializing Menus..." try removing the QuickTime component "PPMGraphicsExport.qtx" (Version 1.1a2) from /Library/QuickTime and/or from your user's ~/Library/QuickTime folders.

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Comments

Crashes at launch with PPMGraphicsExport.qtx installed - Anna Henderson

Hi,

Thanks for your Feeback.

I have successfully recreated this behaviour and our Engineering team are looking into this as a priority.

We believe that the PPM graphic format is used more commonly by UNIX software, so we don't expect that this will affect the majority of our users.

Please do not hesitate to contact me at support@softpress.com, should you have any further issues.

Best regards,

Anna Henderson
Head of Technical Support
Softpress Systems

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Thursday, November 02 2006 @ 03:45 AM PST