Despite repeate requests over the past 12 days, I have not had the courtesy of any answer from this outfit about the following problems:

1. If the use Filofax Personal format it prints 3 pages to an 8.5 x 11 piece of paper which, I presume, is for scored paper that as far as I know hasn't been available for a long time. FiloFax now sells the individual 3.75 x 6.75 sheets.

2. I am unable to change the CustomNoraml|1 format. Aren't I supposed to be able to set up my own format?