Existing users, 
Retrospect 6.1 for Mac on Intel platforms is very unstable (no reporting tool, no running applescript notification, no possibility to send the full report by email to the administrator).
No responses from the producer about a lot of features requests and bugs reports.
For such very expensive commercial products, we should get a better service.
We would enjoy other proposition of backup products with a professionnal support.
Retrospect
Advanced backup software.
Version: 8.1.626
No support at Retrospect and no listening to feature requests
Feedback Type: Commentary
Contributed by: Philippe Villoz Wednesday, August 16 2006 @ 02:22 PM PDT
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: NO
Comments
Unstable on MacPro - foulgernz
Frequently crashes and needs a restart to boot again. Dantz were bad enough but this new crowd are quite awful.What a shame there's no competition
Monday, August 21 2006 @ 03:34 PM PDT
Unusable on Intel Macs - cwoodfield
I've been using Retrospect Desktop for ages, backing up all my machines over the network. For years, it ran on a headless PowerPC based Mac Mini. Recently, I attempted to upgrade to an Intel Mini, mainly for the GigE. Alas, Restrospect is completely unstable on that platform, often hanging the entire machine (although when it did run, it was a *lot* faster than on the old Mini -- frustrating!) Reluctantly, I have gone back to the old Mini for now.Since there's no sign of a properly debugged Universal version of Retrospect (and EmcInsignia's web site is more often down than up), I think I'll hang on until Apple's TimeMachine becomes available (assuming it supports remote backup of multiple clients over the LAN), then dump Retrospect for good.
Sad, it used to be a good product (and still is as long as you run it on old machines).
Thursday, September 21 2006 @ 12:42 PM PDT
No support at Retrospect and no listening to feature requests - Philippe Villoz
We have the same problem.Reply to This
Wednesday, August 16 2006 @ 02:27 PM PDT