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Byte Me

Feedback Type:  Review

Contributed by: Hockpooh777 Thursday, July 13 2006 @ 11:35 AM PDT

Product Platform: MacOSX

Used Product For: 6-12 months

Recommend Product: NO

I own a copy of Speed Download 3. I went through all the bugs until it worked right. They fixed the biggest bug for me which was when I downloaded some apps like Vuescan, it would just keep downloading one copy after another and never stop. After they fixed that I thought they were way cool. After they came out with version 4 and wanted full price for that, I tried iGetter and their downloads were way faster, so I bought it. Then it turns out that they have that very same bug and refuse to fix it. So I used AppZapper to gut that out from my computer and went back to Speed Download 3. Now every time Speed Download 3 starts, it pops up an alert reading that there is a newer version 4. There is no way to turn that off, so I have to click that every time. Who do you guys think you are. I paid for that version 3 and you have no freakin right to annoy me like that to try and force me to buy it again by going to version 4. I would like to have version 4, but can't afford it right now and REALLY hate being forced into it. YOU SUCK.   
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1 of 2 users found this helpful.

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Comments

3 comments |

Byte Me - Yazsoft

No one is trying to force you to buy anything. Do this:

- Go into the SD preferences, and into the GENERAL section.
- Uncheck 'Check for updates at startup'...
- Press Save

SD3 will no longer bother you about SD4 or any other new version. As for the bug you are having, what is it exactly? We have no reports of things not working properly. Please email us directly at info@yazsoft.com

Finally, to upgrade to SD4, you don't necessarily have to pay full price. All previously registered user can upgrade at the reduced price of $15.

All the info presented above is found everywhere on our website.

Hope this helps.

Kind regards,

Johnny

Reply to This

Thursday, July 13 2006 @ 02:30 PM PDT


Do The Right Thing - freevito

Hey Hockpooh777:

Jeez, Dude...lighten up a bit. Considering the following facts...
  1. Your assumption that you can't turn off the update prompt was incorrect.
  2. Your assumption that you had to pay full price for the upgrade to v4.x was incorrect.
  3. The developer took the time to politely reply to your flame with a response that directly addressed your imaginary problems.
...the right thing to do would be to delete your one-star "review" and replace it with something that reflects reality. At the very least, fess up that you were having a bad day and acknowledge that the developer did the right thing.

C'mon bro'...there's not a person who uses VersionTracker who won't appreciate your doing your part to maintain the integrity of the rating system. Yazsoft doesn't deserve your one-star flamefest, and you know it. We all have bad days. Time to have a good one. It's your turn to do the right thing.

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Sunday, October 08 2006 @ 09:48 AM PDT


Did The Right Thing - freevito

Oops...never mind...DUH!! I just spotted your five-star follow-up. Good on ya! Can't help you with that ugly woman thang, though.

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Sunday, October 08 2006 @ 09:59 AM PDT