Like the other posters, I have to say that the customer support for this is just about the worst I've ever seen.

I paid for my copy, and tried to install it. It wouldn't take the registration codes and register correctly. After the demo period expired, it stopped working. Repeated emails to the author got absolutely no response. It's infuriating to pay for a piece of software that doesn't work; it's even worse to send some money for something that doesn't work, and then have them completely ignore you.