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  |    |    |  It's time for Kensington/ACCO Brands to quit lying to us

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It's time for Kensington/ACCO Brands to quit lying to us

Feedback Type:  Commentary

Contributed by: Richard Samul Thursday, June 01 2006 @ 02:09 PM PDT

Product Platform: MacOSX

Used Product For: Over One Year

Lie: While this version contains only a subset of the features found in MouseWorks 5.7 for Mac OS 8 and 9, additional functionality will be added in future releases.

Come on, it's been over 5 years since Puma (aka OS X 10.0) was released. And we're still no where near the functionality of MouseWorks 5.7.

It's time for Kensington/ACCO Brands to quit lying to us about future functionality, and 'fess up to the truth that this is all we're going to get.

There is no reason that this product should not support multi-directional scrolling (i.e., scrolling up/down and left/right) with mouse movement, or smooth scrolling, among other features.

Kensington used to be the pinnacle of input devices on the Mac. Sadly, it's now languishing in dormancy. I shall use my Orbit until it dies, and cry when that happens, but I won't be replacing it with another Kensington product.   

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Comments

6 comments |

Yes, they have lied for years... - Andreas..

I have used a 4-button (plus 'chords') trackball for so many years that a mouse is now out of the question, but this software is no more than minimally adequate for the job. It is patently obvious that these people have no intention of keeping their promises - and that means, after this length of time, that the word "lying" is totally justified.

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Thursday, June 01 2006 @ 04:46 PM PDT


Yes, they have lied for years... - Andreas..

I have used a 4-button (plus 'chords') trackball for so many years that a mouse is now out of the question, but this software is no more than minimally adequate for the job. It is patently obvious that these people have no intention of keeping their promises - and that means, after this length of time, that the word "lying" is totally justified.

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Thursday, June 01 2006 @ 04:47 PM PDT


Give us time... - stevenbennett

I'm sorry you feel that way. Yes, there are features we haven't ported over from Mouseworks 5.7. Some of them are simply not possible under current versions of Mac OS X (although we keep pushing for Apple to add in the necessary hooks we need to do them...). Some of them have been put off as lower priority items over the last two years while we focused on supporting many new devices (including keyboards, wireless desktops, and mice with tilt-wheels...), new OS versions, and the Intel Macs.

But by no means have we given up developing new features. And yes, we still intend to port over some of the older features from 5.7 (the ones which are feasible, at least...), as they rise to the top of our priorities list. Your feedback as to *which* features you'd like to see is certainly welcome.

-->Steve Bennett, MouseWorks for Mac team.

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Friday, June 16 2006 @ 12:10 PM PDT


Give us time... - junkassbox

My suggestion is to open up the source so we can "roll our own".

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Saturday, September 23 2006 @ 06:44 PM PDT


Give us time... - Dowling Data Consulting

Steve,

I think your development team needs to work harder at putting themselves in our position. It's very true that nothing substantial has been added to MouseWorks in years. I've been buying Kensington trackballs for years and I'm a loyal customer, but I have to admit the feature set of MouseWorks really makes Kensington look bad. From what you've stated here, I gather that Kensington looks so bad in large part because of its poor communication with its customers.

Instead of generally stating "some things just aren't possible, and we're working on others", why not be specific? Tell us what we can expect to see given OSX's current state, and what cannot be accomplished right now. Better yet, as someone else suggested, open the source. Nothing so magical is being done with your drivers right now that should mandate that its code be protected. Further, the open source community has a way of making things happen that were previously thought impossible. Two heads are better than one; so the entire open source developer base is better than a small development team.

In any event, communicate with us! Some of us are understanding consumers, and not unintelligent, who like your products and want to continue to buy them. We're also people who, after 4-5 years of living with a stagnant feature set, are justified in assuming that promises that continue to be made about Kensington "working hard to add features" are probably empty ones. Only a release of reasonable information from the development source can likely change our minds at this point.

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Thursday, March 22 2007 @ 08:44 AM PDT


Give us time... - Dowling Data Consulting

You suggested that we mention specific features we want to have returned to us. The two I miss the most are:

1. Restrict mouse pointer movement to one axis based on modifier key
2. Restrict mouse pointer movement speed based on modifier key

I know about the current acceleration options. As a programmer, sometimes I have to do very fine graphics adjustments, etc., and I used the modifier key speed restrictor all the time. The current "move pointer slower as mouse moves slower" feature is not nearly as helpful.

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Thursday, March 22 2007 @ 09:02 AM PDT