A terrible application not worth your time - gslusher

Have you bothered to contact the developer to see what the problem might be? Are you SURE that your page is 800 x 600? (That's not a great choice, in any case.) Did you view it in a window exactly that size? It may be difficult to do, as OS X doesn't tell you what the window size is. If you have the page force a particular window size on the user, then rotten eggs to you.

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Wednesday, July 05 2006 @ 07:53 PM PDT

A terrible application not worth your time - katyannebc

When issues like the ones you describe happen to me I always assume that it is a user issue and ask for help. Placement on the page, for example, is not always as predictable as one might think for the reasons stated in this comment. Asking for help from their tech support people might save you a great deal of frustration.

The reason I don't use WYSIWYG programs like Netscape or Nvu-which are free but offer no tech support other than user forums-is because I am not a programmer and I need help from the experts all the time-even on a "simple" (no such thing) WYSIWYG app. It matters not a bit how long you have used a Mac-the Mac is not what you're having trouble with, is it?

My advice is that you put your ego aside and call the tech people for a little support. I bet these issues are very fixable.

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Thursday, March 15 2007 @ 02:58 PM PDT

A terrible application not worth your time - coach_wade

You know, folks, it's rather condescending to assume a problem exists between chair and keyboard when the software is simply not doing what it is advertised and written to do. WYSIWYG software is supposed to place items EXACTLY AS POSITIONED ON THE EDITING PANE. That the text is changed to a different font with different formatting, the graphics are not in the locations you placed them in, and the web page looks nothing at all like the page you painstakingly edited is NOT a problem with the user, it's a problem with the software.

FWIW, I have encountered the exact same things. I tried to create a slapdash five page web site as a joke for a friend. According to Softpress this should have taken minutes. It took FOUR HOURS to place ONE graphic because the caption for the picture kept getting placed a full three inches below the jpeg with no explanation.

This software was so frustrating and difficult to use that I eventually hired a webmaster for my football coaching site-- and this was AFTER Softpress's excellent technical support and customer service staff did everything including upgrading me for free.

I'm sorry, but I still don't recommend this software, and I won't until Softpress makes it do what it is advertised and sold to do: WYSIWYG.

Some of us don't have time to learn HTML. I can learn a scripting language or I can write the content of my website. I prefer to work on CONTENT.

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Saturday, April 28 2007 @ 03:06 PM PDT

A terrible application not worth your time - versiontracker2007

Again, did you contact the developer and ask if there was a bug? You could have shot off a mail in 30 seconds instead of wasting 4 hours placing a graphic like you claim. Pavlov's dog learned faster.

And I don't understand the compulsion to say "I've been using a Mac for 22 years..." I know people who've been using a Mac for decades and barely know how to drive the thing beyond a limited skill set that they never expand, while at the same time, I know people who only just started using a Mac within the last 12 months and are already doing great things with it.

I support end-users, and I have had experiences where someone who has been using a Mac for years does not understand the instruction to Get Info, go into their Home folder, or how to handle a disk image (eg: every time they run Firefox, the original disk image mounts because they never dragged the app to their hard drive, they just dragged it to their Dock). On the other hand, there are people I know who I can simply say, check your proxy server, run a permissions repair, create and login as a second account, etc, and don't have to tell them anything more than that.

So, the first thing anyone who supports users does is tries to remove the error between "keyboard and chair". Because, like it or not, it's the most common place where a fault occurs. You would obviously have to agree with this, since you did spend 4 hours under the belief that it *was* user error, otherwise why would you have dicked around with it for so long? 4 hours says "what am I doing wrong here!?". However, 4 hours also says "it's just a computer, you could be doing something with your life instead of sitting at a computer frecking around with one stupid program, just to make a stupid web page." Pack it in, and ASK. If you indicate exactly what problem you're having, and the steps to take it, it's okay - the developer won't think less of you for asking. Not any more so than the rest of us here on VT when you rant with a high noise-to-signal ratio, at any rate.

P.S. I've been using Macs for 24 years (since I was 8).

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Friday, November 21 2008 @ 10:37 PM PST