Quark, you lost it. Give it up. It's over. Even the diehards are crossing over to InDesign in droves. I know personally that Random House switched over their entire global operation this past year, as most publishing companies have (your singular industry holdouts.) You have lost all credibility by resting on your laurels and expecting people to dish out more for bloat and instability. Your laziness and arrogance cost you dearly. It's a tale old as time....good riddance, Quark Express.