Existing users, log in.  New users, create a free account.  Lost password?

Mac OS X  |  System / Utilities  |  Maintenance / Optimization  |  Snow Leopard Cache Cleaner  |  Avoid this rip off

Snow Leopard Cache Cleaner

Snow Leopard Cache Cleaner

System maintenance, optimization, antivirus.

Version:  5.0.3

   [ Views: 1673 ]

Avoid this rip off

Feedback Type:  Commentary

Contributed by: rjmm1 Tuesday, May 09 2006 @ 07:19 AM PDT

Product Platform: MacOSX

Used Product For: 1-6 months

Recommend Product: NO

Save your money: there are many freeware utilities such as MainMenu which do the same jobs but with fewer bugs, greater ease of use, and better support than this rip-off. I paid the full fee for this and got left without working software.

Every time a new major MacOS update comes out, the author of this software drops support for earlier versions of his software and releases a new one for which he expects all his customers to pay a full fee for. Support is dropped for the old version (this has been the case since MacOS X 10.2 and Jaguar Cache Cleaner).

I found this out after buying Panther Cache Cleaner (tcc's precursor) only to be left without software that didn't work. What happened was Apple released 10.4 before the 10.3.9 update came out. The author updated Panther Cache Cleaner (pcc) to work with 10.4, called it Tiger Cache Cleaner (tcc), and dropped support for the software I'd just paid for.

Then Apple released the MacOS X 10.3.9 update. This meant that pcc failed to work and existing pcc users were expected to pay a new full fee (not even a reduced price upgrade route) for tcc if they wanted to continue to use the functions they'd already paid for.

I asked the author of pcc/tcc about this, as a paying customer, and he ignored me. Tiger Cache Cleaner is a pure rip-off and the business tactics used by its author is illegal in the EU where I live: software firms are required to support software for a reasonable time in the EU.

I found out that there are free applications that do everything that pcc/tcc can do. MainMenu in particular works much better than pcc/tcc, the author is friendly, and he fixes problems very quickly. For example, rebuild LS database didn't work properly in either pcc or MainMenu - the function only checked the boot volume in both cases. MainMenu's author fixed the problem quickly when I told him about it. The author of pcc/tcc - software *I had purchased* - ignored the problem when I, a paying customer, reported it to him.
  

17 of 21 users found this helpful.

Rate this Commentary

Was this Commentary helpful? Yes | No

Comments

7 comments |

Perspective - Polar11

Let's keep this in perspective...

Even Apple requires a full re-purchase of each major OS release (no upgrade or discount path). Is it ideal ? No. But you have a choice. If you don't want to pay for a new OS, then stick with your old OS. But when you do upgrade your OS, you should also expect that you will need to upgrade various programs to be compliant with the new OS.

The author of TCC provides free upgrades and tech support for the length of time that each Apple OS is current, then he upgrades his program to the new OS when it is released by Apple. How long does an Apple OS stay current ? Typically 1 year or more. How long will Tiger be the current OS ? Probably another 8 months. The cost for TCC is only USD $8.95 (7 Euros) so why all the fuss ? It gathers and provides a host of features and functions in an easy-to-use GUI interface. Sure, you just bought PCC then shortly thereafter Apple (and Northern Softworks) moved up to Tiger. That's life. Deal with it. It not like you lost out on hundreds or thousands of dollars in a sour investment. It is only 7 Euros.

As far as technical support, I have contaced the author on several occassions, and my experience is that he has been extremely helpful and responsive, even when my problem was clearly my fault.

In my opinion, TCC is a great value for money. TCC remains one of the most extensive, rock solid maintenance apps you will find, and TCC does not alter any low level system settings or daemons. Unlike ClamXav, or NAV, or Cocktail, and many other packages, the effects of TCC can be removed by simply trashing the application and restarting. I give it 5 stars for depth of features and terrific developer support.

Reply to This

Tuesday, May 09 2006 @ 09:04 AM PDT


Avoid this rip off - Zoozo

The reply to the OT is not quite spot on.
While Apple does release new operating systems, it doeas not stop supporting the previous versions. In fact it even releases bug fixes and other updates for previous versions of OSX.
So the author of the post is right to complain about bad business practice.

Reply to This

Sunday, May 14 2006 @ 05:39 PM PDT


Whiners - MAC_1984

Yeah right, the Developer should keep updating obsolete and versions as they are making a killing on a $8.95. Grow up folks and get a life! There are the free ones and I bet you'd complain if they started to charge for those too.

Reply to This

Monday, May 15 2006 @ 10:56 PM PDT


Avoid this rip off - phyl1knit2

Thank you for your very informative commentary. You saved me $ & aggravation!
Phyllis

Reply to This

Saturday, May 20 2006 @ 04:13 PM PDT


Avoid this rip off - JimJimmy

Where did you get MainMenu? I did not buy this product because of your report and others too.

Reply to This

Sunday, June 04 2006 @ 08:07 AM PDT


Avoid this rip off - JimJimmy

Where did you get MainMenu? I did not buy this product because of your report and others too.

Reply to This

Sunday, June 04 2006 @ 08:08 AM PDT


Avoid this rip off - colorville

write
MainMenu
in the search field , and get it !

:-)

Reply to This

Saturday, July 01 2006 @ 10:05 PM PDT