Sorry, I would like to like this program but its clunky interface just fights me off. I've sold things a half-dozen times on ebay using the ebay website, now I have a bunch more and want to prepare the auctions offline. This program ought to do it, and it apparently does for some people but I just can't get into it. Every single thing I want to do requires another trip to the online manual and "huh?" and then poke around its menus and window and back to the manual and "eh?" and back to the menus. It is just totally confusing; nothing matches up to the work flow I expect. I've been at it two hours now and still have not completed one crummy listing. It starts with the problem that you don't prepare an "auction" you prepare a "template" -- that would make sense except that in order to make a "template" you have to fill in all the details of a very specific "auction". You edit the "description" in a text window, except that when you go to the Preview, there is a box headed "Description" with a number of items that you don't edit as part of the "description" but instead using a menu Template: Edit Item Attributes, and try finding that in the manual! Hah!. And it just goes on like that. I totally give up, I can put in ten items using ebay's web page faster than editing one "template" here.