There appears to be no letdown in Thorsten Lemke's dedication and responsiveness. I encountered a minor scanning bug, alerted him, and received a couple of betas and a solution within a few days. You rarely see this kind of hustle for a product as well-established as Graphic Converter. For some purposes (PaperPort conversion, for example) it's the only show in town, yet Thorsten continues to work hard. Mac shareware at its best.