I've been using MBM for several years to send monthly mailings to lists of 1000-7000 subscribers. It's horrendously slow to send, but the mailings look great, so I consider it to serve the purpose well.

However, I was just going through and removing bounced addresses, when I managed to accidentally delete three of my lists. Their tech support (which replied in a day, to their credit), said the files are "removed from the system", and I believe them, as two separate file recovery programs had absolutely no luck. Why not move the files to the trash instead? I don't know.

Obviously I'm stupid for not backing the files up before messing with them, but I'd been doing it for years with no worries. But I still can't believe the program could perform a task so horribly drastic that unbelievably easily and deliberately.

Three years of collected addresses down the tubes in a matter of seconds. So if you use it, back up your list files. Religiously.

John