i bought this because it allowed me to use a drive not natively supported on Panther, and because it was inexpensive; i was able to forgive its faults as a temporary workaround, but now that i'm on Tiger, it still sometimes crashes burning discs with unicode names and frequently hangs my drive, and any other apps using the drive (iTunes, Disk Utility, etc) until i reboot; i've sent several problem reports via the support page but never gotten a peep of a response; the interface is also a joke, completely out of sync with UI standards

it's starting to seem as if development on this product has ceased and it is just being milked for whatever sales can be made