VersionTracker Pro
desktop app finds, downloads, installs software updates
Version: 4.5.1
Problem adding applications
Feedback Type: Commentary
Contributed by: mprewitt99 Monday, January 30 2006 @ 04:24 PM PST
Product Platform: MacOSX
Used Product For: Over One Year
Recommend Product: YES
For one reason or another, VT fails to automatically add some applications to its Watch List. Adding the applications manually would appear to be a simple but tedious exercise of dragging and dropping the missing apps into the list. I have done this, and for a minute I get the impression that now my missing apps will be monitored. They appeared in the list with their icons and current versions. But, alas! As soon as the "Check for Updates" process begins, nearly all the apps I added get nixed from the list (about 20-some)! This happened to nearly all the little freeware/shareware apps I added, as well as to one major commercial app (Swift 3D). I cannot conceive why an application would, against the user's wishes and consent, kick perfectly good applications from the list. This has happened to me on two different machines, and it is very annoying. Please fix ASAP.
Re: Problem adding applications - CNET TechTracker Staff
Hello,There are a few applications that VersionTracker Pro is unable to track due to missing internal identification criteria (which are an Apple standard). However, if you are experiencing this frequently with many applications, chances are there is another technical difficulty. TechTracker Support (support@techtracker.com) can look into this, but will need more information, including the contents of your watch lists folder, to effectively troubleshoot the problem.
Regards,
VersionTracker Staff
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Tuesday, February 07 2006 @ 06:39 PM PST