Existing users, 
Not disappointed in the PowerMail product, but very disappointed with Support.
I have been using Eudora for 10 years and am seeking a replacement as Qualcomm appears to have lost interest in Eudora for the Mac.
I downloaded PowerMail and:
1. Signed up for the mail list. Did not receive a single message during the last week. Not even an acknowledgement that I was on the list.
2. Sent a request to Support and received nothing.
There is no user forum on the website. This is simply not acceptable today as forum software costs $zero to $500.
I did play with PowerMail as was favorably impressed, but I am not using a product that appears to have no support.
,dave
PowerMail
Powerful alternative email client.
Version: 6.0.3
Very disappointing
Feedback Type: Review
Contributed by: davebarnes Sunday, January 29 2006 @ 02:15 PM PST
Product Platform: MacOSX
Used Product For: Less than a month
Overall Rating:
Ease of Use:
Features:
Comments
Very disappointing - mr sniffles
And I continue to wait...(Which I commented about in a review that seems to have disappeared)
So, it's been over a week, I've contacted them three times, and still have yet to get what I paid for. Nor, have I gotten any response, at all.
If this is how the treat their long time customers, I really don't see much of a future for them.
Getting paying customers the product they laid down money for, should be priority number one. I don't care how small of a company you are. I don't care if you're one guy in his bedroom.
It's a shame because I really, really liked their program. And, the only reason I decided to upgrade was to support them. I guess they don't want my support...
Tuesday, February 07 2006 @ 10:53 AM PST
Very disappointing, 3 weeks later - davebarnes
Well, it has been 3 weeks and still no reply from PowerMail Support.I really wanted to like this product. I really wanted to spend the money.
Saturday, February 18 2006 @ 06:58 PM PST
Very disappointing - mr sniffles
I just paid to upgrade from 4.2.1 (which I absolutely love) to the latest version two days ago, and have yet to hear anything back.A pattern seems to be developing.
Perhaps some people at the company are on vacation.
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Wednesday, February 01 2006 @ 11:21 AM PST