I have been a user of Now Contact and Up-to-Date since 1996. It was then a buggy but promising software... The new version is still buggy and I no longer believe in its promises.

The same bugs have been there for the last four or five years. For instance, if you use the server, and if you make a change to a contact file then move it to another public category, the changes you just made are reversed. They knew of the problem four years ago but haven't fixed it.

I have discovered new bugs with the keywords feature. Have brought then to the attention of their support team and haven't heard back. They do not seem to care.

Lastly, the current version of the software has fewer features that its ancestors. Remember when you could enter an Appointment from the menu bar by just typing "Lunch with Smith" and a 12n to 1p.m. appointment was automatically scheduled and you were offered a list of all the "Smith" in your database so that you could select the right one with one click? That's long gone.

I could go on and on. The company seems thoroughly incompetent and should not be in the software business.