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Mac OS X  |  Audio / Video  |  Converters  |  Video2Go  |  Dangerous bug!!!

Video2Go

Video2Go

convert movies to view on video iPods

Version:  1.6.3

   [ Views: 1167 ]

Dangerous bug!!!

Feedback Type:  Review

Contributed by: neknek Wednesday, January 18 2006 @ 01:01 PM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

I downloaded it and tested it and when trying to remove something from the list window of files to be encoded, I hit the 'trash' icon, believing it would remove it from the list. It instead DELETED the file from my hard drive. I looked in the trash and the file was not there. Unbelievable. How stupid is that?

  
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2 of 3 users found this helpful.

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Comments

2 comments |

Dangerous bug!!! - OnlyMac

This is not a bug... a trash is to delete something not the remove it from a list...

OnlyMac Software

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Sunday, January 22 2006 @ 12:14 PM PST


Dangerous bug!!! - MChin Apple

With all due respect, it may not be a "technical" bug, but is a usability issue. That a person, might mistake that for a remove from list feature may not be reasonable in your mind, is not the issue. It's not about you, it's about your users. The fact that he it was apparently easier for this user to find a delete function rather than a remove from list function says something about the UI of the program, doesn't it?

So instead of snide, condensing remarks back to the user base that is supporting you, at least acknowledge that someone couldn't figure it out, and if there's one, then you can be sure there's more.

Why are you doing file management features in your program anyway? If you are allowing delete, why not rename, move, copy, etc? Stick to what you do, and don't try to be all things. If I want file management, I'll use Finder. IMHO, that is a bug, it's a design flaw.

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Wednesday, September 13 2006 @ 10:32 AM PDT