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Mac OS X  |  Business / Productivity  |  Planning / Project Management  |  Merlin  |  Doggone it...another stupid demo policy!

Merlin

Merlin

Collaborative project management for professionals.

Version:  2.7.4

   [ Views: 1684 ]

Doggone it...another stupid demo policy!

Feedback Type:  Commentary

Contributed by: freevito Saturday, January 07 2006 @ 12:25 PM PST

Product Platform: MacOSX

Used Product For: Less than a month

Recommend Product: NO

I really would have liked to try this software, but it's impossible with such a hopelessly crippled demo. What kind of project has 20 line items...a birthday party for someone's cat?

I have a 7-year project with almost 800 line items of tasks. It's simply not possible to get a feel for how Merlin will perform in my application with a 20-item demo. I've tried other PM apps that perform well with, say, 50 line items of tasks, but when I load my 800-line project, they sputter, stagger, drool, or crash. They simply aren't designed to do the heavy lifting required for such a large project. So I've already learned -- the hard way -- about these pathetic little 20-item demos; they tell me nothing about how the app will REALLY perform when I load my project and try to do some serious work.

I honestly don't understand the point of offering a crippled demo. Don't they want users to see how the program will perform under real-world conditions? I really hate to say this, because I actually LIKE the way Merlin looks and feels...well, at least to the extent that I could tell anything about it with only a fraction of my project loaded. It leads me to believe that this is just another specimen in the long list of OS X PM apps that provide great eye candy, but no serious power or sophistication.

For example, where is the resource leveling? There's no mention of resource leveling on the developer's web site, which is usually an indication that the feature doesn't exist. I certainly couldn't find it in any of the menu items. I guess that some folks don't mind the lack of resource leveling -- or maybe they just don't have lots of tasks that run for long durations -- but in a project with 800 line items across 7 years, resource leveling is an absolute necessity.

There are lots of things about Merlin that I like: MS Project file import and export, lots of flexibility in the print output options, customizable view options, and it generally seems to be a pretty intuitive and Mac-like interface, to name a few. I'm intrigued by the risk management features; too bad the demo is unusable or I'd explore them further.

Merlin has promise -- there's no question about that -- but without resource leveling, it's just another entry in the long list of OS X PM apps that simply do NOT provide a truly functional alternative to MS Project. I really wish one existed. (sigh) Until one does, I'll have to stick with MS Project. It's butt-ugly, horribly convoluted, requires me to use Windows, and loaded with quirks...but it works, and so far it has no functional equal in the world of OS X.

In the meantime, my advice to Merlin's developer is this: Revise your demo policy. Make your demo fully functional for a limited time period — say, 15 to 30days — so users with large projects can do a serious, fair evaluation. Under your current policy, your demo is useless for that purpose. Consequently, the probability of my buying a license is precisely ZERO.   

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6 comments |

Doggone it...another stupid demo policy! - songliner

Apart from my support for your line of reasoning - have you tried to contact the developers and get a time limited full license? Maybe they can offer you something that helps you...

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Monday, January 09 2006 @ 10:11 AM PST


Doggone it...another stupid demo policy! - ProjectWizards

Dear freevito,

I just saw your comment - thank you for that. It shows me that not everyone is happy with our decision for limiting the demo-version. Until now close to 99% of our users are happy to check out Merlin with its current limitation. OK, from time to time I receive a mail with a request for a time-limited license - No problem! You will learn, Merlin is not a great application - we even have a great support. The only thing is, you have to try ;-)

So please send me a mail to frank@projectwizards.net and I will be happy to send you a time-limited version of Merlin.

You mentioned also there is not indication of resource leveling on our website. That's true, because there is no resource leveling included in Merlin until now - and for a very good reason. I would be happy to discuss this per mail with you.

Frank Blome

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Saturday, January 21 2006 @ 06:38 PM PST


Doggone it...another stupid demo policy! - tjoh7019

I see that the makers of Merlin have taken care of your concerns, but I need to point out that time limited Demos are a pain for some of us as we might well not be able to budget to get the item straight away.

I discovered Merlin via Nova-Mind, the mind mapping app which I bought last October, but because of one thing and another I did not get to use for the first time now in April when the time became available to open the manual and do the learning required. It, incidentally is fabulous and useful once I learned how to manipulate color and organisation to suit my work.

It was then that I read their page on Merlin. Now I don't know if a project management tool is suitable for me as a fine artist who is merely juggling painting and sculpture projects and deadlines for exhibitions. Costs etc are really not relevant and there is only me working on my own. Maybe I will find that Nova-Mind all on its own is all I really need, but I will only discover that with a few projects and time, and if I feel Merlin is useful to me, it will no doubt go on my budget for purchase with the first big project.

I have about 20,000 dollars worth of software on hand. With those sort of numbers I am a proven buyer, but I do not buy anything without a lot of consideration as to needs.

ie: with the feature limited demo I downloaded and will try = a potential buyer. Had this expensive item had been time limited I may have either not downloaded or if I had, probably not gotten to use it at all in the time period = no sale realistically possible.

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Monday, April 03 2006 @ 02:22 AM PDT


Doggone it...another stupid demo policy! - tjoh7019

I see that the makers of Merlin have taken care of your concerns, but I need to point out that time limited Demos are a pain for some of us as we might well not be able to budget to get the item straight away.<br><br>

I discovered Merlin via Nova-Mind, the mind mapping app which I bought last October, but because of one thing and another I did not get to use for the first time now in April when the time became available to open the manual and do the learning required. It, incidentally is fabulous and useful once I learned how to manipulate color and organisation to suit my work.<br><br>

It was then that I read their page on Merlin. Now I don't know if a project management tool is suitable for me as a fine artist who is merely juggling painting and sculpture projects and deadlines for exhibitions. Costs etc are really not relevant and there is only me. Maybe I will find that Nova-Mind all on its own is all I really need, but I will only discover that with a few projects and time, and if I feel it is useful to me, it will no doubt go on the budget with the first big project.

ie: with the feature limited demo I downloaded and will try = a potential buyer. Had this expensive item had been time limited I may have either not downloaded or if I had, probably not gotten to use it at all in the time period = no sale realistically possible.

Tony Johansen
http://www.tonyjohansen.com
A Life Of Art

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Monday, April 03 2006 @ 02:26 AM PDT


Doggone it...another stupid demo policy! - lemuelj

If you don't want to be limited to 20 lines then pay for the full program. It is well worth the money.

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Saturday, June 17 2006 @ 06:54 PM PDT


Doggone it...another stupid demo policy! - lemuelj

If you don't want to be limited to 20 lines then pay for the full program. It is well worth the money.

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Saturday, June 17 2006 @ 06:57 PM PDT