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Mac OS X  |  Internet  |  Telephony / VoIP  |  Skype  |  WARNING: SKYPE HAS BIG PROBLEMS WITH ACCOUNTS

Skype

Skype

Make and receive phone calls and hold cross-platform Webcam chats.

Version:  2.8.0.722

   [ Views: 1191 ]

WARNING: SKYPE HAS BIG PROBLEMS WITH ACCOUNTS

Feedback Type:  Review

Contributed by: rubecube Monday, January 02 2006 @ 04:27 PM PST

Product Platform: MacOSX

Used Product For: Over One Year

Recommend Product: NO

I'm very disappointed while writing this: after more than a year of happy Skype calls, my account has been suddenly messed up. I can't simply log in anymore, 'cause it says my password is wrong, while it's NOT. It has always been the same!!
I can't access to my account in their website, nor retrieve my password...
I wrote several mails to Skype support asking to get my account back, since I still have some money left in there and I don't want to make a new one. All I got is a default stock reply with instructions on how to connect... they don't even read my mails.
Check Skype forums, it's a big issue now: since mid December many users had their accounts "broken" and Skype team refuse to say anything about it.
If they want to keep their market in the international calls business, they'd better move their a** and get things sorted out!!
Next: I'm going to report this to my credit card company and ask for a refund.   
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Comments

2 comments |

WARNING: SKYPE HAS BIG PROBLEMS WITH ACCOUNTS - gryphonent

Yeah... what do you expect? Skype is now an eBay company. Did you ever try to contact eBay? I protested with Skype when they just sucked my balance without sending any notice about the “expiry date.” This is the Internet age: ZERO customer service with no way to contact customer support.

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Tuesday, January 03 2006 @ 08:51 AM PST


WARNING: SKYPE HAS BIG PROBLEMS WITH ACCOUNTS - pgreenstone_dotmac

I had like a $9 balance that just vanished from my Skype account one day. No warning or explanation. I didn't bother to complain about it because I found the actual Skype to phone service pretty unusable because no one could understand me (I have broadband) and when someone tried it the other way, calling me I could barely understand them. The skype to skype calling works just fine, and it's free so I just leave it at that. But yeah, they stole $9 from me.

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Thursday, January 05 2006 @ 12:24 PM PST