I've contacted their support multiple times and they don't respond. Captain FTP is a good program for OS X but Crowznest is a mystery. No ReadMe file came with it, and when i "launch" it from my apps folder it does nothing. Nothing at all. there's no menu item inside captain ftp 4.4 which says "use crowznest" for this folder or anything like that... i was hoping this would do what it said, and watch folders and automatically ftp them so the server would auto update all the time with the latest files... if anyone has any instructions on how this should work, please post a reply. thanks.