In using Froogle Up X for MacOS X 10.3.9 I was at first stymied because I hadn't used Froogle Up X's "Quoted Fields" function set to 'yes'. Besides, Froogle Merchant Center itself is in beta. However the developer of Froogle Up X always replies and gave me the answer, although I should've read the manual first. I must say that what makes Froogle Up X so endearing is its simplicity and straightforwardness ... and everyone can quote me on this!! I give Froogle Up X and its developer the highest rating possible!! Don Saar, drdonzi@crocker.com/www.chinastyles.com