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Mac OS X  |  Business / Productivity  |  Finance  |  Billings  |  Lost Potential

Billings

Billings

Estimate and invoice in under 5 mins, track time and expenses.

Version:  3.0.5

   [ Views: 876 ]

Lost Potential

Feedback Type:  Review

Contributed by: robulack Monday, December 05 2005 @ 04:07 PM PST

Product Platform: MacOSX

Used Product For: 1-6 months

Recommend Product: NO

Like the comments from hueco, I must admit to feeling like I've bought into a dead end. Billings is clearly an afterthought product of MarketCircle. It feels like an application that they developed for their own use in-house (and is therefor remarkably polished) and released on a whim commercially, without any clear idea on a future strategy.

Since my earlier comments I've come to recognize Billings more as a set of shortcomings than accomplishments. In other words, its a remarkable app only for what it doesn't do rather than for what it does.

I still harbour secret hopes that MarketCircle will one day invest some more time into improving the featureset of this application, for it's simply the best organized and most intuitive to use application in its class. However, based on the lack of response to problems from them and the lack of a clear statement on the future of upgrades, I suspect these hopes will go unrequited. I am again on the trail for a replacement.

So, what are its shortcomings? To name a few:

  • Doesn't automatically number invoices or permit manual numbering
  • Restricts invoice field editing (i.e. Invoice date is not modifiable from current date)
  • Doesn't permit editing of generated invoices
  • Doesn't automatically sense periods of inactivity whilst a timer is running
  • Doesn't permit entry of work notes for specific timer sessions (only globally for projects)
  • Can't export data
  • Markup of expense items do not transfer to invoice, original cost price is used instead
  • Reports are paltry and meaningless; application needs more reports

Additionally, the timer interface is severely lacking.

  • Needs to display client and project along with task name; as it is, tasks get all mixed up together without any sense of organization

Unfortunately, at this time, I recant my original recommendation for Billings as its just not feature-rich enough for this price range, especially when you consider how much more you get from competing products. Hopefully MarketCircle will decide to get serious about this app and improve it, but I'm not holding my breath.

  
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Comments

4 comments |

Lost Potential - hueco

MarketCircle released a beta of Billings some time back, which showed that they had, contrary to statements and promises, made very little progress on the app for several months. Improvements were incredibly minor; no new report engine, no etsimate/invoice editing, etc. Since Billings is still being sold at an "introductory" price, one is left pondering what sort of pandering is going on here. Very disappointed with this company.

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Thursday, December 08 2005 @ 02:06 AM PST


Lost Potential - marketcircle

We understand that you are upset because of what may seem like a lack of progress. I can assure you that we are working on the new report engine. It's just taking a lot longer than expected. Also, some (not all) of the feature you've requested will be out at the same time.

If you honestly feel that Billings is not providing you any value whatsoever at this time, simply ask for a refund.

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Sunday, December 11 2005 @ 11:09 PM PST


Lost Potential - robulack

OK, so I've requested a refund from you guys twice now, as per your advice here, but have received not even so much as a polite response. I guess this was a bluff that I called and now you've got cold feet? Nice customer service skills, guys.

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Friday, January 27 2006 @ 03:16 PM PST


Lost Potential - julianps_dotmac

....but at least the Estimate function is better than the equivalent "estimate" function is Daylite3.

How could a company with one poor application, transport the functionality into another application - and make it WORSE?

What a shower!

Reply to This

Tuesday, August 08 2006 @ 09:29 AM PDT