Existing users, 
I have never left feedback for a product on Version Tracker but I feel compelled to do so on this one. Before installing this product, I asked a few very simple questions to the developer. His answer consisted of a short, terse 1-sentence reply that merely quoted a cryptic sentence on their website. I replied that I would appreciate more information - a simple answer to my specific question before installing the software. The reply came back that he could not answer my question any clearer and I should go to Apple's web site to get an answer, though my question related to how E2Sync worked, NOT with iSync! I replied again, restating my question in simpler terms. No reply. I tried 2 more times to get an answer to my question, but no reply.
Until these people can offer better tech support and more professional customer service....BUYER BEWARE! I'm not taking any changes with these people!
e2Sync Tiger
Entourage support for iSync, iCal, AB, mobile devices
Version: 2.8
BUYER BEWARE!!!!
Feedback Type: Review
Contributed by: dx5dad Monday, October 10 2005 @ 08:27 AM PDT
Product Platform: MacOSX
Used Product For: Have Not Tried
Recommend Product: NO
Overall Rating:
Support:
Price:
I'm the one who replied to you. - e2Sync
The answer was not terse, not even close to being terse. You kept asking about how things worked, and it was clear you did not understand what iSync does. I told you to go and look at Apple pages on iSync to give you a better understanding, but you refused and wanted us to explain it for you. Sorry, but we don't have time to teach you about someone else software, especially when Apple have excellent web pages explaining everything for you. We are software developers, not OS X trainers. It's ironic you chose "buyer beware" from caveat emptor for your subject, which generally means to do your own homework before making a purchase. Why didn't you follow your own advice?Reply to This
Monday, October 10 2005 @ 02:20 PM PDT