I purchased BumperCar, a kid-safe browser for my 11 y/o daughter, for $30. It is decent as a browser and only minimally buggy in its settings (manually inputting forbidden URLs does not work from the settings window, only from the main browser window by using a button or menu item).


But the biggest problem is the following.

When I received my confirmation email with my password, I found the following line in it:

"The above code is good for 1-2 months following your purchase,
then it expires. Should you need to re-register your game after
the code expires, simply retrieve a new one using our Code
Retrieval System at https://store.freeverse.com/code/"

I sent them the following:

"This is totally unacceptable. You should have warned
me about this in advance.

It is not a practice that I was supposed to
anticipate. I have purchased many software products
but I have never encountered this [...]. Besides, since
when is BumperCar a GAME??? I purchased your product
as a web browser for my daughter, not as a game for
myself. She uses it for school stuff. What is she
supposed to do if the code expires and I happen to be
away which I do often?

I want my money back. "

They have not even had the decency to respond.